Zunkiree Admin

Tenant Overview

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Retrieval Health (last 7 days)

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Health Score

Computed from fallback rate, retrieval quality, threshold guard rate, and context utilization.

Total Queries

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Fallback Rate

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Avg Top Score

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Avg Response Time

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Threshold Guard Rate

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Avg Context Tokens

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Retrieval Mode Breakdown

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Search Quality (last 30 days)

Satisfaction Rate

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Positive Feedback

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Negative Feedback

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Failed / Low-Quality Queries

Questions that got poor answers — add Q&A content to improve them.

Question	Times Asked	Avg Score	Negative Feedback	Action

Thumbs-Down Queries

Question	Answer Given	Score	Date

Create Customer

Company Name

Site ID (lowercase, no spaces)

Allowed Domains (comma separated)

Contact Email (optional — sends welcome email with API key)

Website Type

Ingest Data

Widget Configuration

Customer Site ID

Brand Name

Tone

Primary Color

Welcome Message

Confidence Threshold (0.1–0.5) Queries below this score skip the LLM and return fallback.

E-Commerce Settings

Product Source Where the chatbot fetches product data from.

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